Frequently Asked Questions

A web host is someone who makes it possible for everyone in the world to see your website. They give your website a home on their servers, making sure your site is connected to the internet 24/7. They ensure that when someone types your domain name into a web browser, they find your website.

A domain name is a unique name that identifies a website – for example, ours is

No. In Australia, you must follow the rules for Australian Domain Name Registrations. You must be an Australian registered company, or business with a registered business number (ABN). The domain name you order should either be an exact match, acronym or abbreviation of your business name. International domain name registration is much more flexible – anyone can register any name.

Yes! Many of our clients have little experience with the internet. We will make this process as simple as possible for you.

Our package includes everything you need for a simple small business website: A seven-page template based website, 12 months web and email hosting, Domain Name registration, Search Engine submission, Meta-tag and content advice for better SEO, and detailed instructions explaining how to login and make simple website changes yourself. Additional pages can be created for $50 each.

It depends on the size of your site, and also on the quality of the information you provide us with. In many cases we can have your site online within 10 business days.

No. The Rapid Website package is an all inclusive package including hosting. We only build websites for customers who are also hosting their websites with us.

Yes! Look through our WordPress Website Examples at real sites we have built.

All our WordPress websites include detailed written instructions so you can manage the site yourself. Sign up for one of our cost effective WordPress Maintenance Plans, and we’ll include email support for your WordPress related queries. If you need additional work carried we charge $75/hour, with a minimum charge of 15 minutes.

Simple! We will guide you as to the best page structure for your website, and offer helpful hints on the types of information to include.

Yes! Our websites are built using WordPress, one of the most popular Content Management Systems (CMS) on the market. You don’t require any technical skills to use WordPress – if you can send an e-mail or use Microsoft Word, you can update your own WordPress website. All you need is a browser such as Firefox, Safari or Internet Explorer. Once your website is live we provide you with a document explaining how to login to WordPress, and how to make simple changes to your website.